Privacy Policy and Procedure

HPPSA's web site Privacy Policy and Practices

Your privacy is important to Humana People to People in South Afrca (HPPSA) and your personal information is dealt with in terms of the HPPSA Privacy Policy. This privacy statement sets out the practices applicable to the protection of personal information on the HPPSA website.
 

1. Use of information

HPPSA is committed to keeping your personal information confidential. HPPSA will use your personal information for database purposes, donor recognition purposes, to communicate with you, unless expressly directed by you not to do so.
 

2. Personal information

In general, you may visit HPPSA's website without revealing any personal information. There are times, however, (particularly when you  donation) when HPPSA may request personal information from you.

If requested, you may choose to give us your personal information, for example your name, telephone number and address or email addresses. This information may be needed, for example, to correspond with you particularly in sending out thank you letters or other donor material.

If you inform HPPSA that you do not want it to use your personal information as a basis for further contact with you or for any other purpose, it will not do so.

3. Information security and quality

HPPSA intends to protect the quality and integrity of your personal information. HPPSA has implemented appropriate technical and organizational information security measures (including, but not limited to, using encryption for transmission of credit card numbers) to help it keep your information secure, accurate, current, and complete.

HPPSA will make commercially reasonable efforts to respond to your requests to correct inaccuracies in your personal information in a timely manner.

To assist HPPSA in correcting inaccuracies in your personal information please return the message containing the inaccuracies to HPPSA with details of the correction requested.

4. Information collection

To monitor and improve the website, HPPSA may use technology to gather information about your use of the website including details of your operating system, browser version, domain name, and IP address (the IP address is a string of numbers that tells us which server you are using but does not identify you).

The process of gathering the information as described immediately above uses a technology known as "cookies". If you do not wish us to collect the information your browser should allow the disablement of cookies.

5. Sharing of information

HPPSA will not sell, rent, or trade your personal information to any third party.
 

6. Clickstream data

HPPSA may collect anonymous information from visitors to its websites to help it provide better services. For example, HPPSA keeps track of the domains from which people visit its website and also measures visitor activity on its website. In doing so, HPPSA ensures the information cannot be used to identify you. This information is sometimes known as "clickstream data". HPPSA may use this data to analyse trends and statistics and to help it provide better service. If you do not wish your personal information to be used in this way, please notify us.
 

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information 
  • Object to processing of your information
  • Request deletion of your information (where legally permissible)

To exercise these rights, contact our Information Officer. 

8. Questions regarding this statement

For clarification on any questions regarding this statement, please contact  This email address is being protected from spambots. You need JavaScript enabled to view it. For detailed information about your data protection rights and our compliance procedures, please see our comprehensive PAIA Manual available on our website.

HPP-SA Donations Policy

Donation Refund Policy

Humana People to People South Africa (HPPSA) collects unrestricted donations for the Development Projects in South Africa on its website to support HPPSA's mission.

If you consider that an error has been made in connection with your online donation, contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. . We will endeavour to work with you to correct any such error, and if necessary, make any refund or correction that is appropriate.

If you change your mind about donating online to HPPSA for any reason, HPPSA is happy to honour your decision as long as you request a refund (return of donation) within 14 calendar days of the date on which you made the contribution.

To request a refund, email This email address is being protected from spambots. You need JavaScript enabled to view it. . Refunds will be issued as a credit to the credit card used for the original donation.

Contact Information:

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Phone: +27 31 701 9280
  • Address: 5/11 Richmond Road, Pinetown, 3610
  • Website: www.hpp-sa.org 

This policy was last updated: July 2025

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